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Ordering

What payment methods does W.BRITT accept?

I have a question about my order, what should I do?

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Can I change or cancel my order?

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Shipping

When will my order ship out?

Where does your clothing ship from?

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How long does it take my order to arrive?

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Discounts + Promotions

How do I add a discount or promotion code?

Why isn't my discount code working?

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Returns & Exchanges

What is your return policy?

How do I start a return or exchange?

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How do I return / exchange a gift?

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How long does a refund or exchange take to process?

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I no longer have my return shipping label—what should I do?

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International Orders

Does W.BRITT ship internationally?

How long does it take to ship to my country?

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Which international carrier do you use?

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What currency can I use?

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What is the exchange rate?

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How and when will I pay duties and taxes?

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How are payments processed for international orders?

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Can I return an internationally shipped order?

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Can I exchange my internationally shipped order?

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Will you offer more international options in the future?

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Fit & Sizing

How does W.BRITT jewelry generally fit?

Do you have anywhere I can try things on?

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Other Stuff

How do I stay up to date?

What do I do if something I like is out of stock?

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Do you offer gift certificates?

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I’d like to be a Wholesale Partner of W.BRITT, what do I do?

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Where is your clothing made?

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Why did you move production overseas?

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Terms & Privacy

Read our Terms of Service.

Read our Privacy Policy.

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