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General Inquiries



How long does a refund or exchange take to process?
Refunds and Exchanges are typically processed 3-4 days after we receive the return. Once your return has been checked in, allow 2-3 business days for refunds to be credited to your account and 1-2 business days for our team to pack and ship any exchanges, inventory permitting.
How do I start a return or exchange?
To start a return or exchange, pack up the items with the packing slip and ship it to W. Britt 205 Chubb Ave, Building C Lyndhurst, NJ 07071.
What is your return policy?
Returns are accepted on all unworn, undamaged items within 14 days of purchase.


How long does it take my order to arrive? Can it be expedited?
All in stock domestic orders ship via UPS Ground free of charge and take 3–6 business days to arrive. For swifter delivery, you can email us at info@wbritt.com and we will do our best to accommodate your request. To double check ETA's and shipping speeds to your location, reach out to our team at info@wbritt.com
Does W. Britt ship internationally?
Where does your jewelry ship from?
A majority of orders will ship from our warehouse in New Jersey.
When will my order ship out?
You can expect your order to ship within 1-2 business days. Orders placed before 2:00pm will ship that evening, order volume permitting. Orders placed after 3:00pm on Friday—or over the weekend—will ship on Monday. If you want to double-check on your order status, send us a note at info@Wbritt.com or give us a call 201 460 1307


US Stockists
Bergdorf Goodman

5th Floor
5th at 58th Street New York


Marissa Collections

1167 3rd St 
Naples, FL

W Hotel

2201 Collins Avenue
Miami Beach, FL
(305) 938-3010

Le Point

301 Valencia St.
San Francisco, CA



2531 Broad Ave
Memphis, Tennessee 

International Stockists
Cabana Global Luxe

Via Fuorlovado, 1, 80073 
Capri, Italy


Luisa Via Roma

Via Roma, 19/21r
50123 Florence, Italy

Barneys Japan


Lemon Chic

Río Caura 414, Del Valle, 66220
Monterrey, NL, Mexico
+52 81 8335 8220


Lane Crawford

IFC Mall, Hong Kong, China


Harvey Nichols Dubai

Mall of the Emirates
Dubai, United Arab Emirates


Bloomingdale's Dubai

Mall of The Emirates(E11 Sheikh Zayed Rd) 
Dubai, United Arab Emirates
+971 4 350 5333


Harvey Nichols Kuwait

Grand Avenue, The Avenues Al-Rai, 5th Ring Road 
+965 2228 3008



Balboa Boutiques, Avenida Balboa 
Ciudad de Panamá, Panamá


Do you offer gift certificates?
We do! Please email info@wbritt.com to purchase a Gift Certificate..
What do I do if something I like is out of stock?
If an item is no longer available, you can email us directly to find out when it will be back in stock.
How do I add a discount or promotion code?
It’s simple! You can add it to your order once you enter the checkout process. There will be a box on the screen above your order's subtotal. Enter the code there, and your total will reflect the new amount. Our website allows one discount code per order. Discount codes are only applicable to "discountable" items. Exclusions may apply.


W.Britt pieces have caught the eye of celebrities like Kate Hudson, Scarlett Johansson, Cameron Diaz, Jennifer Lopez, Jessica Alba, Lupita Nyongo, Khloe Kardashian, and many others.